Technical Assistance for Businesses

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Technical Assistance for Businesses

North Carolina Department of Commerce
Solutions for NC Businesses & Employers
The North Carolina Department of Commerce offers this page of resources below to help you navigate common issues you may encounter, as you help your company weather the unusual circumstances COVID-19 has brought to our state.
One good way to get started? Call Business Link North Carolina (BLNC) toll-free at (800) 228-8443. 
The experienced business counselors at Business Link North Carolina, which people also call "blink" or 'BLNC,' take questions over the phone and will then point you in the right direction towards answers and solutions. Counselors are available Monday through Friday, 8:30 am – 4:00 pm.  The BLNC team will connect you to the appropriate organization for assistance.  All inquiries will receive a confidential response within three (3) business days.  “Se Habla Español.”

Facebook Business Resource Hub
At Facebook, we’re working to keep people safe and informed about the recent outbreak of COVID-19. We know that as members of the communities you serve, businesses like yours may also be experiencing unexpected challenges, and we’re committed to providing as much support as possible.
Click  here to access Facebook's Business Resource Hub


NC Department of Commerce - Division of Workforce Solutions
Click here for information about the Rapid Response intervention program that helps employers and workers facing layoffs, closures, and other sensitive business actions. 

US Department of Labor Employment & Training Administration
COVID-19 or other public health emergencies Q&A - Click Here for answers to your questions on fair labor standards during this time of the coronavirus. 

SBTDC - Small Business and Technology Development Center
Helping businesses prepare for and recover from disasters. SBTDC has been identified as a "first responder" for business recovery in the state's disaster recovery plan. 
Services: 
-      Assessing the financial impact on your business
-      Reconstructing financial statements
-      Preparing your SBA disaster loan application
-      Exploring options with creditors 
Available for all small to medium-sized businesses in NC. Click here for more information.

Small Business Center Network 
Isothermal Small Businses Center - Click here for information
General businses counseling; business continuity and strategic planning; loan application assistance; financial projections and cash flow management; marketing assistance; provision of resource information and referral to appropriate agencies and sources of assistance. 

Business Link North Carolina
Starting or Expanding a business or general business resource information for any size business in North Carolina. Click here to visit their webpage. 

NC Chamber of Commerce
Preparation, not Panic - A CORONAVIRUS Resource Guide for Businseses

Mountain Biz Works
As the COVID-19 pandemic continues to unfold, keep your business up and running with these six tips.6 Tips to Keep Your Business Operational During COVID-19